Shipping Policy

At Luxe Fashion House, we are committed to delivering your orders as efficiently and securely as possible. Please review the information below to understand our shipping process and timelines.

Shipping Locations

We currently ship to customers within the United Kingdom only.

Order Processing Time

All orders are processed within 5–10 business days.

Because many of our products are sourced through international suppliers, processing includes order verification, quality checks, packaging, and preparation for shipment.

Orders are not processed or shipped on weekends or public holidays.

If we experience a high volume of orders, processing times may be slightly delayed. Customers will be notified if there are any significant delays affecting their order.

Shipping Method

We currently offer Standard Shipping on all orders (Free for orders over £50).

Shipping costs are calculated at checkout based on the order size, weight, and destination.

Delivery Time

After processing, standard delivery within the United Kingdom typically takes 1-5 business days depending on the courier and destination.

Total estimated delivery time is therefore 5–15 business days from the date of purchase.

Please note that delivery times are estimates and may occasionally be affected by factors outside our control, such as courier delays or customs processing.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Tracking information may take 1–3 days to update after the shipment leaves the supplier.

Multiple Shipments

As we work with multiple suppliers, items within the same order may be shipped separately. If this occurs, you may receive multiple tracking numbers and packages arriving at different times.

Lost or Delayed Packages

If your package appears to be lost or significantly delayed, please contact our support team.

We will open an investigation with the courier and work to resolve the issue as quickly as possible. If the package is confirmed lost after investigation, a refund or replacement will be issued.